13 July 2016, Sydney
Technology in ADR: computers as mediators
Ross Paull and Nitzan Karni gave a talk at the New South Wales Bar Association. The talk specifically addressed Online Dispute Resolution (ODR) including its challenges and potential benefits. It focused on the types of ODR that could augment existing dispute resolution protocols across a variety of industries and contexts.
The key theme is that ODR seeks to harness technology as the metaphorical “Fourth Party” (in other words, a distinct participant) in non-adversarial processes, facilitating control and economy for users through its early structured engagement.Read more